SHIPPING POLICY - USA
Most items are shipped within 1-3 days excluding holidays and weekends. Back ordered items are may take 10-14 business days to ship. You will be notified of any further delays and given the option to approved revised shipping dates for back ordered items. Please note the exact shipping time may vary during periods of high volume ordering.
Very Important - Unlike UPS and FedEx... USPS Priority Mail is not a guaranteed 1-3 day service. It simply means the postal service expects to deliver your package 1-3 days and after they receive the package from us. Accordingly, no refunds will be given for delayed postal service packages. When you purchase from our website you agree to this policy.
USPS Published Policy - In most cases, the expected delivery date... will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.
'SHIP FROM' LOCATIONS - USA
We ship from several locations throughout the United States. Your order will ship from one of several fulfillment centers which are located in Arizona, California, Georgia, Illinois, Missouri, New York and Washington. The exact fulfillment center may not be the closest to you. It all depends on product availability at the time we receive your order. We typically ship with 1-3 business day. We are closed on Saturday and Sunday.
LOW 'FLAT-RATE' SHIPPING - USA
Our low 'flat-rate' shipping rates start at just $6.99 and covers most items; however, this rate may not apply to some large, long or heavy items which may have higher shipping costs. Packages shipped to Alaska, or Hawaii typically have higher shipping cost. You can calculate your shipping cost before completing your order by using our shipping calculator. You can also call... 706-925-1733, if you have questions about shipping.
USPS Priority Mail service starts at... $10.99. Priority Mail is not a guaranteed 2-3 Day service.
We typically ship domestic orders with USPS and UPS. Packages shipped to Alaska, or Hawaii will be shipped via USPS Priority Mail.
Expedited shipping is available on most items. Next Day, 2-Day, & 3-Day rates are shown at checkout. Please do not assume your expedited order will ship the same day. Call 706-925-1733, to confirm availability of product and actual shipping date.
We only ship to USA and Canada at this time. Please contact one of these freight forwarders if you live outside the USA and Canada to arrange shipping to your country... Stackry.com, Stamar Enterprises., or OIA Global.
Many of the items we sell are too large, long and or heavy to ship outside the USA. So, we strongly recommend international customers request a shipping quote before placing an order.
In the event an international order requires additional shipping the added costs will be requested from the buyer. Failure to pay the additional shipping fee will result in the order being canceled and the original payment will be refunded.
Please note prices are in US dollars (USD) and does not include customs, duty (VAT) fees which are the responsibility of the customer.
There are three (3) primary international shipping options. USPS First-Class Mail (.340 kg max.), USPS Priority Mail (1.8 kg max.), and USPS Express Mail (1.8 kg max.).
You may also use your FedEx account... please email us first. We do not ship outside the USA using UPS or DHL.
WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED ITEMS.
Most international packages are shipped via USPS Priority Mail or USPS Express Mail. Please be aware that USPS Priority Mail does not include insurance and tracking. If you want insurance and tracking then your order will be shipped via USPS Express Mail.
We can also ship on your FedEx account or bill FedEx charges to your credit card. We will not ship international packages using UPS or DHL.
Unopened (unused) products may be returned for a refund within 90 days of the purchase date providing that the original manufacturer’s package is unopened, and undamaged. After inspection and verification of the returned items condition we will send the purchaser a refund or store credit in the amount paid less the original shipping cost. Shipping charges are 'not' refundable. Return shipping cost is the responsibility of the purchaser.