Shipping
Most items are shipped within 1-3 days excluding holidays and weekends. Back ordered items and special orders will take longer. You will be notified of any delays and given the option to approved revised shipping dates for back ordered items. Please note the exact shipping time may vary during periods of high volume.
SHIPPING - INTERNATIONAL
Because of increased postal regulations we no longer ship outside the USA. You can arrange international shipping through a freight forwarder of your choice. Many of our customers use Stackry. Please contact Stackry (www.stackry.com/en/how-it-works) for their assistance if you live outside the USA. Another option is MyUS Shopping (www.myUS.com). We are not affiliated with either company. Note: These are only recommendations. International customers are fully responsible for their own shipments.
PORCH PIRATE POLICY - USPS, FED-EX and UPS insurance coverage only provides reimbursement for LOST or DAMAGED parcels. Therefore our liability ends when the shipping carrier shows a package as 'delivered'. It is the customer's responsibility to contact the shipping carrier and law enforcement concerning missing packages that are missing after having been tracked and delivered.
SHIP FROM LOCATIONS - USA
Manufactures, suppliers and distributors often drop ship products for us and from various locations throughout the United States. So, your order may ship from one of several fulfillment centers located in Georgia, California, Illinois, Missouri, Texas, Arizona, Nevada and Oregon. The fulfillment center depends on product availability at the time we receive your order.
EXPEDITED SHIPPING
Expedited shipping is available on most items. Next Day, 2-Day, & 3-Day rates are shown at checkout. Please do not assume your expedited order will ship the same day. Call 706-250-0126, to confirm availability of product and actual shipping date.
EXPORT COMPLIANCE
EXPORT COMPLIANCE STATEMENT: Items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. Government or as otherwise authorized by U.S. law and regulations. Customer agrees to comply with all applicable export control laws, restrictions and regulations of the United States, and shall not export, or transfer for the purpose of re-export, any product to any embargoed country or region, including but not limited to Cuba, the Crimean Region of Ukraine, Iran, North Korea, Sudan, and Syria, or to any denied, blocked, or designated person or entity as mentioned in any such United States or EU law or regulation. Customer represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons List, as identified by the U.S. Treasury Office of Foreign Asset Control (OFAC) and by the U.S. Department of Commerce, Bureau of Industry and Security (BIS), or any other United States list of prohibited persons; is not owned or controlled by any person that is on one of those lists, or is otherwise prohibited by United States or other law from purchasing the products or services hereunder. Customer shall be solely responsible to obtain any license to export, re-export or import as may be required. Customer also agrees that it will not use these products in connection with the proliferation of weapons of mass destruction, including missiles, nuclear, chemical or biological weapons.
RETURN POLICY
See Terms of Service below.